Shipping policy
What are the shipping/delivery times?
PROCESSING, TRANSIT, AND ORDER SCHEDULE:
We usually ship our items within 1 – 2 business days.
The average delivery time is 12- 15 business days.
Delivery method:
- UPS
- DHL
- USPS
- FedEx
These times are given as an indication, they are the data indicated by the carrier, it is possible in certain circumstances that these times are slightly extended by a few days. You will understand that these deadlines are beyond our control.
We deliver throughout USA.
During Covid19, deliveries may take a little longer.
This period is beyond our control and is necessary to fight against the virus by ensuring 100% secure deliveries.
Orders placed before 12:00PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the same day. Orders placed after 12:00PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the next business day.
Shipped from Place: 139 Williams St, San Leandro, CA 94577, USA
Delivery pricing:
- Free delivery for all items.
What happens next?
You will receive a confirmation email with the details of your order. This email will contain links allowing you to follow the status of your order or a number to follow the status of your order.
International delivery method:
- YunExpress
- DHL
- UPS
- Colissimo
International delivery pricing:
- Free delivery for all items.
What if I am not available on the day of the order?
Our packages are delivered by carriers who sometimes require a counter signature upon receipt. If this is the case and you are not at the delivery, a card will be issued to your mailbox with information on how to proceed. Packages delivered by post generally do not require a countersignature.
Missing and Lost Products: Please see our return policy here.
Item packaging details
All of our items are wrapped in two-way polystyrene (OPP), which has many quality preservation advantages:
- Withstands high tensile force
- Preserves heat and light radiation
- Nontoxic
- Scentless
- Ecological
- Light
Contact us
Phone: +447868697081
E-mail:info@universaljacket.com