Shipping and Delivery Policy

The Best Shopping Experience is awaiting you at Universal Jacket.

At our online store, you will find your fashion aspirations coming true. Universal Jacket provides you with the highest customer satisfaction standards when you land on our website. Our services and products combine to create the shopping experience you have yet to encounter. The policies we have in place are specifically designed to enable seamless services for all customers.

Processing Time/Handling time: The processing time begins when you place an order. It usually takes 4-6 business days (MONDAY – FRIDAY) to process your order.

Shipping Time/Transit time: After confirming the order, please allow us to send your order within 14-18 business days MONDAY – FRIDAY)

Shipping and Delivery: We provide FREE shipping for all products. So you don’t have to pay any shipping charges.

Shipping Method: Orders are usually shipped within 14-18 days. (Monday – Friday) using UPS, FedEx, and DHL.

Note: Orders placed before 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the same day. Orders placed after 11:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the following business day.

Please note we do not ship to PO Box, APO/FP Addresses. We want our customer products to be delivered safely; therefore, we require a complete residential/shipping address.

Track Order: You will receive an email confirmation, including the tracking number, once your order has shipped. Please note that, in some cases, there might be a delay between shipment updates. After receiving the order tracking number, you can inquire at https://universaljacket.com/order-tracking/ to check the status of your order. If the tracking status page has been updated for less than five days, please email info@universaljacket.com.

We advise you to go through our shipping and delivery policies before purchasing. This will ensure an incredible shopping experience and the best quality services.

Customer Support 24/7

For more information, contact us:

Address: 139 Williams St, San Leandro, CA 94577, USA

Email:info@universaljacket.com

Phone: ‎+1 (313) 634-5130