When will I receive my order?
Don’t worry about anything while purchasing outfits with universal jackets Transit Time domestic shipment are in transit for 14 – 18 days . We’ll internationally deliver your favorite outfits to your door in 14 to 18 business days.
What are the payment gateways we support?
As a renowned brand, we care about your money and bank data. That’s why we support PayPal, VISA, Master Card, American Express, Skrill, Stripe, WePay, and Cash on delivery as payment methods.
Can I cancel the order after it has been placed?
We process orders you place promptly, usually within 1 – 2 business days. For this reason, you have 24 hours after ordering to send a cancellation or modification email to email@example.com. Beyond this period, your items will probably have been shipped.
Do we offer a money-back guarantee?
Yes, we offer a money-back guarantee but only if our customer finds a fault in the product.
Do I have to pay extra for gift packaging?
Yes, you’ve to pay extra for gift packaging. To know about the exact amount, contact the customer service team.
What are the shipping charges?
While shopping with Universal Jacket, don’t think about the expensive shipping fees because we offer free shipment all around the world.
How can I track my order?
You can track your order by entering your order ID and billing email on this page.
What is our return policy?
You can contact us and exchange or return the product in case:
You’re not satisfied with the size of the outfit.
The product is different from what you see in the picture.
If the quality is not good.
You’ve received the wrong order.
How to contact customer support?
You can fill the contact form.
Call us on this number during business hours +447868697081
Email us at (firstname.lastname@example.org)
What if my order arrives damaged?
We’ll exchange it, or you can ask for money.
Do we offer a warranty?
Yes, we offer a warranty; our customers can exchange the product or ask for money if they find any product defect after receiving it within 30 days.
How to contact us through social media?