Shipping and Delivery Policy

Effective Date: 27/8/2025
Business Name: Universal Jacket
Website: https://universaljacket.com/

Thank you for shopping with Universal Jacket! We strive to offer a smooth and reliable shopping experience. Below is our shipping policy outlining processing times, delivery estimates, and related details.

Order Processing & Shipping Times
  • Processing Time: 1–2 business days
  • Delivery Timeframe: 9–10 business days (Monday–Friday)
  • Order Cut-Off: 4:00 PM (GMT-05:00) Pacific Standard Time
  • Total Estimated Delivery: 10–12 business days
Shipping Information
  • Method: Standard Shipping within the United States
  • Rates: Free shipping on every order
  • Address: Orders are shipped to the address provided during checkout
Order Changes

If you need to update your order, email us at sales@universaljacket.com promptly. Changes might not be possible once your package has shipped.

Lost or Late Deliveries

For assistance with missing or delayed packages, contact us at sales@universaljacket.com

Order Tracking

After your order ships, you will receive a confirmation email with tracking information within 24–48 hours.

Cancellations
  • You may cancel your order before it is shipped
  • To cancel, email sales@universaljacket.com
  • Refunds will be issued according to our Return & Refund Policy
Incorrect Address

Please verify your address before placing an order. Universal Jacket is not responsible for shipments sent to incorrect addresses. To make corrections before dispatch, email sales@universaljacket.com. Additional fees may apply.

By placing an order, you agree to this Shipping Policy. For more information, don’t hesitate to get in touch with us at sales@universaljacket.com. or refer to our Privacy Policy and Terms of Service.

Contact Us

For assistance, reach out to our customer support team.